Payment Policy

Last updated: 19 October 2026

This Payment Policy explains the payment methods, billing procedures, payment security, and related information for orders placed through the VQRO Store website.

Accepted Payment Methods

VQRO Store accepts the payment methods displayed and available during checkout.

The payment options available may vary depending on payment provider availability and customer eligibility. All available payment methods will be displayed during checkout before you complete your purchase.

Please review the available payment options and select your preferred method before placing your order.

Currency

All product prices on the VQRO Store website are displayed in United States dollars (USD).

Payments are processed in USD unless otherwise stated during checkout. If you use a payment card or account associated with another currency, your bank or payment provider may apply its own currency conversion rate or additional fees.

Any such fees are determined by your bank or payment provider and are not controlled by VQRO Store.

When You Are Charged

Payment is processed according to the terms of the payment method selected at checkout.

Depending on the payment method, your payment may be authorised or charged when you place your order. Any applicable payment confirmation or authorisation steps will be displayed during checkout.

Orders are processed after the required payment confirmation has been received.

Declined or Failed Payments

A payment may be declined or fail for several reasons, including:

Insufficient funds or available credit.
Incorrect billing information.
An expired or invalid payment card.
Bank security restrictions or fraud prevention checks.
A temporary technical issue with the payment provider.

If your payment is declined, we recommend that you:

Check that your billing information is accurate and complete.
Confirm that your payment card or account is active and has sufficient available funds.
Contact your bank or payment provider if you believe the payment was declined incorrectly.
Try another payment method available at checkout, if appropriate.

If you have been charged but have not received an order confirmation, please contact us at info@vqrostore so we can help investigate the issue.

Payment Security

Payments are processed through the payment providers available at checkout.

Payment information is handled in accordance with the applicable security measures and policies of the relevant payment provider. VQRO Store does not intentionally store customers' full payment card details on its own servers.

Customers should ensure that their payment and billing information is accurate when placing an order.

Billing Information

Please ensure that your billing details are correct and complete before submitting your order.

Incorrect billing information may result in payment delays, declined transactions, or additional verification requirements.

If you need assistance with billing information or have a question about a payment, please contact our customer support team.

Refunds and Payment Reversals

Approved refunds are processed in accordance with our Return and Refund Policy and applicable consumer protection laws.

Where possible, refunds will be issued to the original payment method used for the purchase. The time required for a refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

For information about return eligibility, cancellation rights, and refund procedures, please refer to our Return and Refund Policy.

Billing Disputes and Unauthorised Charges

If you notice a payment that appears incorrect or unauthorised, please contact us as soon as possible at info@vqrostore or +1 (626) 769-8099.

Please provide your order number, if available, and a brief description of the issue so we can investigate.

You may also contact your bank or payment provider if you believe your payment details have been used without your authorisation.

Fraud Prevention

VQRO Store takes payment security and the prevention of fraudulent transactions seriously.

Where there are reasonable grounds to suspect fraudulent activity, we may request additional information or verification before processing an order. We may also delay or cancel an order where necessary and permitted by applicable law or the terms of the relevant payment provider.

If an order is cancelled after payment has been received, any refund due will be handled in accordance with our applicable refund procedures and legal obligations.

Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes to our payment methods, payment providers, business practices, or applicable legal requirements.

Any updates will be published on this page with a revised last-updated date.